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Airport Services Manager at Qatar Airways

Confidential · Ghana, Ghana, Ghana

Location
Ghana
Job Type
Full-Time
Posted
June 27, 2026

Job Description

The Airport Services Manager has the oversight of both the operations and administrative responsibilities at station level. The roles ensures that the operations runs smoothly and cost effectively whilst conforming to safety and security requirements. Essential to this role is ensuring that customers are provided with the Qatar Airways 5 Star service promise, thus creating a competitive advantage for Qatar Airways in all ground products and services.

Key Responsibilities Include The Following

  • Implements Ground Services strategy at the station level and provides insights into customer demands and operational constraints.

  • Maintains station’s NPS within targets and addresses any customer related issues and/or challenges.

  • Maintains high standard to enhance the customer experience.

  • Evaluates and propose cost effective measures to reduce unit cost and enhance customer service delivery.

  • Managing the day-to-day op...

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