Airport Support Agent (España)

Mission

Be the key link between our Operational Control Centre (OCC) and all Vueling airports, ensuring everything runs smoothly behind the scenes and helping keep operations efficient.

Tasks & Responsibilities

• Act as the main point of communication between the OCC and all Vueling airports, ensuring information flows clearly and efficiently.
• Keep an eye on flight departures and arrivals, spotting potential risks and helping prevent delays.
• Manage access to key operational systems so airport and handling teams have everything they need.
• Oversee baggage operations, helping track and resolve any issues to minimize inconvenience for passengers.
• Prepare and share daily operational reports with key stakeholders, highlighting important updates and insights.
• Collaborate with internal teams and external partners (including social media and lost & found) to resolve passenger needs and operational challenges.
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