Alibaba Cloud-It Operation Technician-Querétaro

**Basic Infomation**Department:Alibaba GroupDegree:BachelorWork Experience:3 year**Position Requirement**Minimum qualification: Bachelor's degree or equivalent Able to communicate in English.3+ years of hands-on experience as a IT Technician or in a related IT operations role.Strong understanding of cloud infrastructure, including servers, storage systems, networking (Cisco, Juniper), and power/cooling systems.Proficient in troubleshooting techniques for hardware and network issues.Familiarity with DCIM software and monitoring tools.Able to work on-site in Queretato, Mexico 100% of the time.Flexibility to work off-hours, weekends, or be on-call as part of a rotation schedule.Must hold Mexican citizenship.Preferred qualification: Additional technical certifications (e.g., CompTIA A+, Network+, Server+) are a plus.Strong communication skills and attention to detail.Knowledge of ITIL processes and IT service management best practices.Excellent problem-solving skills and ability to work...