Analista de Suporte Técnico Júnior

China Mobile International Limited (CMI) is a wholly‑owned subsidiary of China Mobile. In order to provide better services to meet the growing demand in the international telecommunications market, China Mobile established CMI in December 2010, headquartered in Hong Kong, China. CMI has expanded its footprint in 39 countries and regions.

Leveraging the strong support by China Mobile, CMI is a trusted partner that provides comprehensive international information services and solutions to international enterprises, carriers and mobile users.

We are looking for a dynamic and proactive Assistant Solution Consultant to join our Rio de Janeiro Office .

Responsibilities

• On‑site and remote technical support (help desk) for end users at client companies;
• Diagnosis and resolution of hardware, software, and network connectivity issues;
• Configuration and support of network equipment (switches, firewalls, routers);