Location
Mexico
Job Type
Full-time
Posted
June 05, 2026
Job Description
Job Description
The External Web Application and API Protection (E-WAAP) team is responsible for securing McDonald’s external web and API surfaces across web, mobile, and partner integrations using Akamai’s edge security platform (WAF, bot management, DDoS, CDN, and API security).
Department Overview
The Global Technology organization designs, builds, and operates the platforms behind our global omni-channel experience. Within Global Technology, Global Cybersecurity Services (GCS) protects McDonald’s customers, crew, and brand by securing our digital ecosystem end‑to‑end.
Duties
Responsibilities & Accountabilities
Monitoring & First‑Line Triage
- Monitor Akamai dashboards, alerts, and logs to identify abnormal traffic, errors, or performance issues impacting web and API properties.
- Perform initial triage on alerts and tickets by gathering key context (affected application, timeframe, recent changes) a...