Job Description
Job Description
To drive the commercial success of the bank’s digital channels by orchestrating the critical last mile of the client experience: the implementation and ongoing adoption of digital solutions. This role leads the strategy to migrate clients from manual to digital channels, managing the end-to-end client onboarding process to ensure efficiency and speed-to-revenue. The incumbent acts as a bridge between Client Coverage, Product, and Operations, utilizing data-driven insights to maximize platform utilization, optimize cost-to-serve, and deliver on strategic mandates such as financial inclusion and cross-border trade growth.
Qualifications
Type of Qualification: Bachelor's Degree
Field of Study: Business, Finance, Banking, Information Systems, or a related field
Experience Required
3-4 years