APAC Vendor Relationship Lead

HFG Insurance Recruitment is seeking a Vendor Relationship Manager for their APAC Operations team in Kuala Lumpur, Malaysia. The role requires managing outsourced BPO relationships and ensuring compliance with business requirements and SLAs.

The ideal candidate will have deep knowledge of the BPO industry, exceptional stakeholder management skills, and the ability to work independently. Key responsibilities include overseeing SLA delivery and managing vendor documentation.