APJ Senior Lifecycle and Retention Manager, Amazon Leo

Description
Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

The Amazon Leo APJ Consumer team is looking for a talented Senior Manager, Subscriber Lifecycle & Retention to own the full subscriber lifecycle — from activation through mature tenure — across the Asia-Pacific and Japan region. This role combines lifecycle marketing strategy with retention and churn prevention, ensuring subscribers activate successfully, engage deeply with the service, and remain loyal customers over the long term.

You will be responsible for building proactive lifecycle communications from day zero, deploying predictive churn indicators to identify at-risk subscribers, developing ...