Application Specialist (Enterprise Systems)

Responsibilities

• Apply ITIL principles to manage incidents, problems, and change requests, ensuring IT service workflows, ticketing systems, and SLA commitments are consistently met.
• Set up and maintain core business applications — including Oracle ERP , IMOS , and JIBE — in line with organisational policies, compliance requirements, and business needs.
• Monitor data integrity across Data Lake environments, ensuring accurate and reliable data flows that support reporting and decision‑making.
• Build and maintain Power BI dashboards and data models (including DAX ) to deliver clear, actionable insights for business users.
• Support application integration using tools such as OIC and APIs , enabling smooth connectivity between enterprise systems and reducing manual workarounds.
• Keep documentation current for system configurations and processes; conduct training s...