Job Description
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.
The Role
As an Application Support Analyst to our Veterinary Practice Clients, you are the first point of contact with a focus on providing Level 1 support to calls and queries. You will be joining a high performing team, committed to outstanding customer service delivery.
Your main responsibilities will be;
Providing excellent customer service, ensuring client system queries and issues are resolved satisfactorily.
Proactively responding to client queries via phone, email and chat as...