Application Support Enginner

Application Support Engineer Requirements 5 years of experien ce in Application Support for mission-critical systems, preferably within th e financial services indust ry. Experience supporting applications related to: Lobbyworks (Workforce Monitoring). Watchlist. Building and Facilities Security Systems. Physical Access Control solutions for financial institutions. Hands-on experience with: Python, SQL. Unix/Linux. Web Services. REST/SOAP APIs. ServiceNow, StarFleet. AppDynamics. Understanding of Application Support processes, including Incident, Problem, and Change Management in production environments. Basic knowledge of financial products and the financial services business. Experience using monitoring, reporting, and issue-tracking tools. Strong analytical and problem-solving skills with the ability to assess complex situations using multiple sources of information. Experience participating in process improvement initiatives. Excellent customer service, interpersonal, and communica...