Application Support L1: Frontline Troubleshooter

Xilnex Holdings Sdn. Bhd. in Penang is seeking an enthusiastic Application Support Level 1 team member to ensure smooth operation of applications and manage customer interactions effectively. You will handle requests through phone, email, and chat, and proactively resolve technical issues.

This role involves working on a rotational shift basis, including weekends, and caters to both customer and internal support needs.