Application Support

Skills: Middleware, SiteMinder and Okta 1)Experience in SiteMinder, Okta. Product certification preferred, Experience in a technology/financial services environment, Client Focus, Strategic agility, Priority setting, Product Support sense; 2)IT Standards, Methodologies, SDLC, SLA, audit requirements 3)Proficient in Microsoft office products 4)Conflicts and issues resolution and escalation; 5)Strong verbal and written communications skills, Strong interpersonal and relationship management skills, Critical-thinking skills with the ability to problem solve, 6)Professional experience working with multiple projects with multiple interfaces and/or 3rd parties in a technical environment, ability to multi-task, manage competing priorities, and handle high-visibility outage situations 7)Understanding of Middleware, Web services, APIs, FTP, data query, data security, Disaster Recovery and business continuity