Application Support Specialist - Systems & Database

Overview

The IT Operations Specialist will be responsible for managing the day-to-day operations, monitoring, and maintenance of our IT system. This role involves proactive troubleshooting, performance optimization, and collaboration with cross-functional teams to ensure uninterrupted business processes. The IT Operations Specialist will play a critical role in identifying and resolving system-related issues and contributing to the overall efficiency of our operations.

Functions

1. Regularly monitor the operating status of the IT system, identify and solve potential problems, and ensure the stable operation of the system.
2. Carry out system inspection to ensure the normal operation of hardware, software and network environment.
3. Respond quickly to system failures, diagnose the root cause of problems, and take appropriate action to fix them.
4. Work with the development team to resolve techn...