Job Description
Our Client, a Retail Pharmacy company, is looking for an Application Technical Specialist I for their Smithfield, RI location.
Responsibilities:
This position involves taking calls from technicians / vendors / contractors who are implementing technology in the stores (This is not a typical customer / consumer call center.) Calls will be received through a queue and out-bound calls could be required. As calls are handled a tracking application will be updated and system validations will be made. When not handling calls you will also be required to provide updates via email, Excel etc. You will be provided all required training and a handbook for each project as well as necessary application/systems access. They are willing to consider candidates with diverse IT hardware and technology implementation assisting experiences, but the ideal candidate has some education or work experience with IT hardware installations...