Location
valle de chalco solidaridad
Job Type
Full-time
Posted
June 27, 2026
Job Description
Responsibilities
- The Application Support Senior Analyst provides technical and business support for users of Citi Applcations.
- This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
- Start of day checks, continuous monitoring, and regional handover.
- Perform same day risk reconciliations
- Develop and maintain technical support documentation.
- Assess risk and impact of production issues and accelerate to business and technology management in a timely manner.
- Ensures that storage and archiving procedures are in place and functioning correctly
- Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
- Engages in post implementation analysis to ensure successful system design and functionality.
- Ensures essential procedures are followed ...
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