Applied Scientist, Customer Behavior Analytics

Amazon · Seattle, WA, United States

Location
Seattle
Job Type
Full-time
Posted
June 01, 2026

Job Description

Description
The Customer Behavior Analytics team designs innovative machine learning solutions to enhance customer experiences and strengthen their relationship with Amazon. This interdisciplinary team of scientists and engineers incubates and develops disruptive solutions using state-of-the-art technology to tackle some of the most challenging scientific problems in customer behavior analysis at Amazon. To achieve this, the team utilizes methods from deep learning, large language models (LLMs), natural language models, recommendation systems, affinity models, reinforcement learning, and econometrics to drive personalized experiences throughout the customer journey.

As a Customer Behavior Analytics Scientist, you will have the opportunity to make a significant business impact, delve into large-scale problems, drive measurable actions, and collaborate closely with other scientists and engineers. You will be responsible for designing and developing state-of-the-art models and...

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