Appointment Setter | Healthcare Virtual Assistant (Onsite)

About the Role:

Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) with appointment setting experience to join our team as a skilled US Clinic Coordinator. This role plays a key part in ensuring a seamless patient experience through accurate scheduling, communication, and healthcare coordination. If you have strong communication skills, attention to detail, and a passion for healthcare, we’d love to hear from you!

Key Responsibilities:

• Verify patient benefits and insurance coverage
• Reactivate past patients and maintain engagement
• Answer inbound calls and assist with inquiries
• Follow up on appointment confirmations and reminders
• Make outbound calls to leads and potential patientsl>
• Schedule and reschedule patient appointments efficiently
• Processing refills and following clinic policies
• Manage electronic medical records (EMR)
• Auditing lab...