Conduct onboarding training for new hires on AR cash application processes, systems, and tools
Deliver refresher and upskilling sessions to improve accuracy and timeliness of cash posting
Facilitate training on end-to-end cash application processes including:Lockbox processingACH/EFT and wire paymentsCredit card postingRefunds and chargebacksNSF and reversal transactions
Provide training on reconciliation of payments to bank statements prior to posting
Train team members on identifying and resolving unapplied and misapplied cash
Facilitate training on credits on account, payment transfers, and adjustments
Qualifications:
College Graduate
2-3 years of relevant experience
Must be willing to work night shift schedules (US hours) and during PH Holidays.
Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).