Area Head of Customs Operations Canada

Lead Maersk's customs brokerage in Canada, driving commercial growth and operational excellence. This role combines hands-on management with strategic leadership to enhance customer experience and team performance.
As the Area Head of Customs Product & Operations for Maersk, you will oversee a robust organization of over 40 professionals. Your accountabilities include managing financial performance, strengthening customer relationships, and ensuring compliance in service delivery. This leadership position is ideal for those with a proven track record in driving commercial growth while maintaining operational standards.
Key Responsibilities:
• Manage PNL for Maersk Customs
• Stabilize CHB operations across Canada
• Partner with sales leadership to drive growth
• Improve customer satisfaction and retention
• Oversee service metrics and accountability
Requirements:
• BA in a related field preferred
• Licensed Customs Broker required
• 10–15+ years in Custo...