Assistant Customer Service Manager

About Us:Cettire is the largest Australian-owned luxury fashion site and we are continuing to grow at a rapid pace.About the Role:We have an exciting opportunity for an Assistant Customer Service Manager to join our growing team.Working on a permanent full-time basis, your duties will include but are not limited to:Overseeing customer service enquiries from various channelsHiring, training and managing new employeesHandling some administration dutiesManaging escalated customer enquiriesAbout You:You’re sharp, hardworking, attentive to detail, intuitive, reliable and extremely organised. You thrive well under pressure and are excited at the thought of working in a fast-paced and exciting role. You must also possess the following:Have experience working in a fast-growing start-up environment and/or the luxury fashion industryHave 6+ years of relevant experience in a similar roleHave minimum of 3 years’ experience managing a team of staffHave e-Commerce industry experienceExceptional cust...