Assistant Customer Service Manager

Salary

50,000 THB ~ 60,000 THB

Industry

Manufacturing(Automotive)

Job Description

- Develop and maintain strong relationships with existing and potential customers.
- Identify new business opportunities and introduce new products to meet customer needs.
- Handle customer inquiries, quotations, purchase orders, and related sales documentation.
- Coordinate with internal departments such as R&D, QA, Production, and Logistics to ensure smooth project execution.
- Support new product development and customer projects from inquiry to commercialization.
- Resolve customer complaints and provide effective solutions to ensure customer satisfaction.
- Monitor market trends, customer requirements, and business opportunities.
- Prepare reports and updates for management and support departmental objectives.
- Lead and coach customer service t...