Assistant ICT Engineer

Job Purpose

GEMS Schools in the UAE are seeking an Assistant ICT Engineer to support the delivery of ICT services across the school. The successful candidate will assist in providing technical support to administrative and educational staff, helping to ensure the effective use of ICT systems, applications, and digital learning technologies.

The Assistant ICT Engineer will support the maintenance, troubleshooting, and day‑to‑day operation of the school's ICT infrastructure, ensuring that technology resources remain functional, secure, and available to support teaching, learning, and operational excellence.

Key Responsibilities

Technical Support

• Provide first-line technical support to staff and students for hardware, software, network, and classroom technology issues.
• Assist in diagnosing and resolving ICT‑related incidents in a timely and professional manner.
• Log, monitor, and update support requests through t...