Assistant Lodge Manager

This luxury safari lodge is part of a well-established reserve, offering an immersive bush experience with a strong focus on exceptional service, conservation, and attention to detail. They are seeking a hands-on, dynamic leader who is passionate about guest experience, thrives in a multi-departmental role, and can confidently manage teams while maintaining high operational standards. The ideal candidate is people-focused, highly organised, and brings both strong administrative ability and a practical understanding of lodge operations.

Candidate Responsibilities:

• Acting Lodge Manager in the absence of the LM.
• Take full responsibility for the management of the following teams:

Front of House:

• Inspire, stimulate and lead the FOH team
• Maintain the Pan FOH system
• Day Sheets / Rooming List / Arrival Report
• Reception, Curio Shop and Switch Board
• Banking, Invoices and Gratuities
• Welcome & Goo...