Assistant Manager Front Office

IHG · Indonesia, Indonesia, Indonesia

Location
Indonesia
Job Type
Full-time
Posted
June 21, 2026

Job Description

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Assistant Front Office Manager at Holiday Inn Resort Bali Canggu to take ownership of delivering exceptional first impressions – managing everything from registration and reservations to porter and concierge services.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

● Managing and coaching your front office team to deliver memorable guest experiences and the warmest of welcomes

● Engaging with guests to build personal relationships and remedy any complaints

● Conducting regular front office inspections to ensure we’re making the right first impression

● Helping to prepare budgets and finding new ways to drive revenue from walk-ins and up-selling at the front desk

● Training team members on PBX procedures and taking the lead during an emergency or crisis

● Reporting into Assistant R...

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