Assistant Manager- Guest Relations

Location: Bengaluru Timings: 10:00 AM – 6:00 PM Type: Full-time About VAAYU VAAYU is a leading respiratory care center offering integrated pulmonology, sleep, and rehabilitation services. We focus on delivering a seamless, patient-first experience at every touchpoint. Role Overview The Front Office Executive is the face of VAAYU. You will be responsible for ensuring a smooth, professional, and patient-friendly experience from the moment a patient walks in or calls. Key Responsibilities Patient Interaction & Appointments Manage appointment scheduling (calls, walk-ins, WhatsApp) Guide patients through consultation and service flow Handle queries and ensure clear communication Billing & Payments Generate bills accurately and efficiently Handle payments (cash, card, online) Maintain daily transaction records Reconciliation & Documentation Perform end-of-day billing and