Assistant Manager, High End Client Experience

About The Role:

This role plays a key part in advancing the development of High End Clients (HEC) for CHANEL Watches & Fine Jewelry in Hong Kong, by curating refined and highly personalized client journeys across all touchpoints. The position focuses on elevating client experience, engagement, and brand legitimacy within the High Jewelry and High End Watches universe, reinforcing CHANEL’s stature in ultimate luxury.

Working closely with Retail, Fashion, Fragrance & Beauty, and global and regional stakeholders, you will shape distinctive one‑to‑one and experiential journeys for the Maison’s most valued clients, ensuring consistency, excellence, and emotional resonance across every interaction.

What Impact You Can Create at Chanel:

You will significantly strengthen High End business growth by translating data insights and client intelligence into actionable client development strategies. Through close partnership with the retail teams, you will d...