Assistant Manager, Membership (Sales)

The Assistant Manager, Membership, is responsible for driving membership sales and increasing sign-ups through outreach to associations and corporate entities. The role also involves assisting with the migration and implementation of the club's CRM system to ensure all system requirements are met. Additionally, the Assistant Manager will lead club tours, conduct sales talks, and be fully versed in membership processes such as transfers, resignations, absentee management, and handling defaulters. The position also entails providing support to the Membership Services Manager in day-to-day operations, preparing month-end journals and reports, assisting with the organization and management of club events and activities, providing professional responses to member or prospect inquiries and complaints, and reviewing and updating the department’s Standard Operating Procedures (SOPs).

Membership Sales & Marketing:

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