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Assistant Manager, Operations Support

Fubon Bank · Hong Kong, Hong Kong, Hong Kong

Location
Hong Kong
Job Type
Full-time
Posted
June 25, 2026

Job Description

Main Content

Assistant Manager, Operations Support, Fubon Credit

Assistant Manager, Operations Support, Fubon Credit
Responsibilities:

  • Provide excellent customer service whether face-to-face or through telecommunication; follow-up on customer enquiries and complaint coming from various channels

  • Provide sales administration support, e.g. personal loans processing, data input, application QC, application and document submission, customer information maintenance, UAT etc.

  • Act as liaison between Sales Teams and related Departments to facilitate the handling and processing of personal loan applications.

  • Track on customers' application progress, handle loan drawdown and repayment.

  • Participate in other operations duties and ad-hoc projects as assigned


    • Requirements:

  • Post-secondary or above

  • 2 years or above relevant experience

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