Assistant Manager, Ticketing System Operations

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

The Assistant Manager will oversee the day-to-day operations of the ticketing system, ensuring system stability, data integrity, and operational excellence. This role is responsible for reviewing product listing quality assurance (QA) and driving internal process optimisation to enhance efficiency, reduce errors, and improve user experience.

Key Responsibilities

Ticketing System Operations

• Manage daily operations of the ticketing system, including configuration, event setup, inventory control, and order management.

• Monitor system performance, troubleshoot issues, and coordina...