Assistant Manager, Training and Sales Support

Implementing training strategy for the region. Organize training sessions according to global & local training objectives and priorities Complying with training content, to conduct soft skills and technical training to retailers, media as well as internal staff. Create training calendar for execution of training across the region Present complex and technical subjects Promote digital training tools and encourage their use. Monitor training and development process of customer facing staff and internal staff Execute training and action plan for retailers based on mystery shopping results. Provide technical presentation and communicate the brand legacy. Assist in Grand Complications presentations. Collate and communicate brand position in retail stores and store ratings to the Retailers. Prepare updates on competitors' activities Master & update knowledge on the watch industry in general: key players, key models, trends Conduct Market research and analysis based on guidance and needs for ...