Assistant Manager/Manager Claims Control & Specialised Claims Unit

Job Summary

• Management and administration.
• Market intelligence.
• Claims Specialist.
• Performance Management.
• Fraud management.

Key Responsibilities

• Regular review of open files in order to identify root causes of claims leakage and the translation of those findings into action plans to reduce leakage through process improvements and/or training.
• To manage the specialised claims from point of notification up to settlement i.e.manage the progress of Adjusters investigation
• Periodic monitoring outstanding claim files with Adjusters.
• Review work processes and provide solutions in improvement of claim guidelines and work processes.
• To assist in department’s administrative works, systems and procedures for smooth operations and continuous improvement.
• Performs i...