Assistant Rooms Operations Manager

WHO are we looking for, you may ask?

We are in search of a dynamic Assistant Rooms Operations Manager who is responsible for overseeing Front Office Operations, including Night Audit and Valet Parking Attendants. The ideal candidate will have a keen ability to provide leadership and support to associates, demonstrating how to anticipate guest needs and exceed their expectations, ensuring the highest level of service excellence and satisfaction according to brand and company standards.

Key accountabilities include:

• Always provide the highest quality of service to our guests and associates alike, setting a shining example for our team.
• Educate and lead all Front Office supervisors and associates on emergency procedures, key control, safety and life safety precautions.
• Train, motivate and develop all Front Office supervisors and associates, whilst maintaining a positive work environment for all.