Assistant Service Support Specialist II

HKT · Hong Kong, Hong Kong, Hong Kong

Location

Hong Kong

Job Type

Full Time

Posted

June 17, 2026

Job Description

Your Role:
Responsible for executive support for internal VIP users on: Desktop hardware, Microsoft Windows, Mac OS, Office, Outlook, NAS Storage and networking both in the required location.

Provides weekly reports included incident, problems and project status reports

Responsible for VC support to meeting if requested.

Manage and update windows PC built and update PC configuration to ensure all system are up to date

Manage VMware & HCI updating and coordinated with Vendor.

Coordinate with Group Office for any troubleshooting, system enhancement, and project implementation

Skills on supporting tablet or smart phones, and computer Identify, resolve and escalate business issues as appropriate

Monitoring Network performances (LAN and WIFI)

Provide after office hours on-call support

Deliver executive support for special events

Negotiate with vendors and...

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