Job Description
Position Summary: Responsible to ensure the smooth and efficient operation of the Spa consistent with the functioning a first-class spa and treatment facility.
Duties and Responsibilities:
Primary Responsibilities:
Providing personalized and exceptional guest service at every given opportunityMeeting established up-selling and sales goalsAssists the Spa Manager in ensuring the level of service performed by the Spa Team is characteristic of a four-diamond hotel ratingResponsible for assisting with training and monitoring of Spa Team MembersAssists the Spa Manager with the scheduling of all contract Personnel/Concierges/SupervisorsTakes an active role in promoting the hotel’s services and facilities as well as performing site inspections as requiredAssists the Spa Manager in the development and implementation of Spa Standard Operating ProceduresAssists the Spa Manager in the d...