Associate Customer Support Representative

**What you’ll do:**

Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business.
A. Oversee and manage order sources, including site-specific mailboxes and customer portals, to obtain purchase orders.
B. Receive, review, and complete selected purchase orders (PO) and PO modifications in various ERP systems, adhering to defined processes and utilizing provided tools.
C. Fulfill order requirements by verifying the price and quantity of each item, and process or load orders from customers in ERP systems...