Associate Director, Business Operations

**Summary**:
**About the Role**:
Key Responsibilities:
- Direct and manage daily Business Operations activities, ensuring alignment with US-based department/functional team standards, priorities, and ways of working.
- Coordination of all aspects, in consultation with US functional lead, of Mexico City-based associate lifecycle management including recruitment, onboarding, performance reviews, promotions, disciplinary actions, and terminations.
- Manage Mexico City-based associate escalations in accordance with local law and regulations.
- Support functional escalations in consultation with the appropriate US-based Business Operations lead.
- Partner with PSC Business Operations teams to align functional strategy and execution.
- Support multiple concurrent projects, ensuring timely delivery and high-quality outcomes across assigned activities.
- Synthesize data and insights to increase awareness of local operating needs and support decision-makin...