Associate Director

Convergys · cape town, city of cape town metropolitan municipality, South-Africa

Location
cape town
Job Type
Full-time
Posted
July 03, 2026

Job Description

Associate Director – Operations

Job description for the Associate Director operating in Cape Town, responsible for owning operational performance, leading teams to deliver business objectives, and managing budgeting, compliance, and people objectives.

Location: Cape Town, South Africa – 10 Rua, Da Gama St, Foreshore.

Language Requirements: English

Time Type: Full time

What you’ll be doing

  • Ensuring optimisation of best practice to deliver a best-in‑class operation in all work streams
  • Identifying opportunities to exceed on delivery of operational objectives, maximise revenue and achieve business objectives
  • Managing budget to optimise P&L, holding a balance sheet on key roles and ensuring that the commercial principles are adhered to
  • Developing, measuring and reporting on key account objectives
  • Ensuring change control framework is adhered to and reported, feeding into the mont...

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