Input data into Human Resources databases to reflect employee actions according to standard operating procedures (SOPs), service level agreements and quality and timeliness standards; contact managers and human resources staff as necessary to request missing information and resolve invalid data issues.
Complete data maintenance and audit activities according to Service Level Agreements as related to data input to Workday.
Conduct all activities according to Service Level Agreements (SLAs) related to hire administration including: employment letter/contract issue; Workday input; background screening activities; health-related screening as appropriate and administrative tracking and recording of related documentation including maintenance of employee files.
Execute customer service activities according to SLAs including but not limited to the following, answer and respond to all inquiries (phone, email, fax, chat) into the...
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