Associate III, Customer Experience

**Phillips 66 & YOU - Together we can fuel the future**

The **Associate III, Customer Experience** role provides frontline support to customers and business partners, serving as a key connection between Phillips 66 and its marketers, dealers, and internal teams. This position focuses on delivering timely, accurate, and professional service while resolving routine customer needs, processing requests, and supporting operational processes in a fast-paced, customer-facing environment.

**What You’ll Do**

+ Provide professional and courteous customer support via phone, email, chat, and digital channels by responding to inquiries related to products, services, orders, and account activity.
+ Troubleshoot basic issues, resolve routine customer concerns, and ensure accurate documentation of all interactions in required systems.
+ Maintain a strong focus on customer satisfaction while meeting established performance, quality, and productivity standards.
+ Pr...