Associate Operations Manager, B2B

Pottery Barn · San Francisco, California, United States

Location
San Francisco
Job Type
Full time
Posted
June 07, 2026

Job Description

About the Role 

The B2B Associate Operations Manager is an integral support partner for the B2B Retail Sales team as they support the in-store trade specialists. This role is responsible for providing hands-on operational project management while working closely with cross-functional teams including Sourcing, Planning, Logistics, and Care Center throughout a project lifecycle.

Responsibilities 

  • Partner with Retail account executives as operational support in their territory-specific pipeline of business.

  • Assist Operations in managing current projects: updating inventory playbooks, auditing quotes prior to order placement, quote revisions, checking inventory status.

  • Utilize Excel and our WSI systems to update project statuses at the item level, ensuring our timelines will meet clients’ delivery needs.

  • Support Ops managers and cross-functional teams with providing project details and updates (Planning, Ca...

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