Location
chihuahua
Job Type
Full-time
Posted
June 27, 2026
Job Description
**Position Summary**:
Provides 3rd level of support for Store Technical Support concerning LINUX, UNIX and store system issues. Performs comprehensive root cause analysis of system failures for the purpose of improvements in system functionality and call volume. Provides superior service through fast and prompt interaction with other groups of support.
**Job Responsibilities
- Other duties may be assigned**:
- Performs system administration activities, including but not limited to, requesting reboots of servers, relocation of space and monitors drive/server failures.
- Handles problems of a sensitive nature and/or that require extensive research to resolve.
- Reviews system logs to determinate cause of failures, monitors and performs comprehensive root cause analysis of system failures.
- Generates support documentation, documents resolutions, provides analytical data and makes recommendations to support strategic goals; generates ad-hoc analysis if needed.
- Wr...
Provides 3rd level of support for Store Technical Support concerning LINUX, UNIX and store system issues. Performs comprehensive root cause analysis of system failures for the purpose of improvements in system functionality and call volume. Provides superior service through fast and prompt interaction with other groups of support.
**Job Responsibilities
- Other duties may be assigned**:
- Performs system administration activities, including but not limited to, requesting reboots of servers, relocation of space and monitors drive/server failures.
- Handles problems of a sensitive nature and/or that require extensive research to resolve.
- Reviews system logs to determinate cause of failures, monitors and performs comprehensive root cause analysis of system failures.
- Generates support documentation, documents resolutions, provides analytical data and makes recommendations to support strategic goals; generates ad-hoc analysis if needed.
- Wr...