Associate Specialist, Client Solutions

FactSet · Bacolod, Western Visayas, Philippines

Location

Bacolod

Job Type

Full-time

Posted

June 02, 2026

Job Description

Responsibilities
Deal with day to day client requests and queries to ensure the best solution is found
Understand client workflows to deal with live client issues
Share ideas and promote suggestions for improvement of workflows
Design and update custom reports using bespoke and industry standard tools
Meet targets and goals set by exhibiting motivation and high performance
Use internal systems and follow procedures for maintaining the highest level of quality support for all RMS clients
Attend internal meetings and training sessions as requested

Job Requirements
A relevant bachelor’s degree or equivalent – Computer Science, IT or Finance majors are preferred, but all majors will be considered
Exceptional analytical and problem-solving skills
Background knowledge in programming or data management not required, but demonstrated critical thinking ability and a willingness to learn new tech...
        

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