Location
miguel hidalgo
Job Type
Full-time
Posted
June 12, 2026
Job Description
About the role:
IMPORTANT: It´s not a engineering - design role, it´s related with sales and processes.
Key Responsibilities:1. Service Quality Monitoring:
- Conduct secret visits (mystery shopping) to BYD dealers and competitor service centers.
- Collect and regularly report findings on service quality.
2. Sales Service Improvement:
- Promote service improvement actions based on visit results.
- Follow up to ensure that all identified issues are resolved effectively.
3. PDI & After-Sales Support:
- Monitor and follow up on Pre-Delivery Inspection (PDI) and after-sales issues.
- Support the rapid implementation of corrective and improvement projects.
- Bachelor’s degree in Administration, Mechanical, Automotive, Mechatronics or a related field.
- Maximum 2-4 years of ...