A/V Support Technician

Description We are looking for an A/V Support Technician to deliver dependable service and technical support for commercial audiovisual environments in Norcross, Georgia. This Long-term Contract position focuses on maintaining system performance, resolving field and remote support issues, and ensuring a positive experience for client users and stakeholders. The ideal candidate brings hands-on knowledge of integrated AV technologies and a practical, service-oriented approach to troubleshooting and maintenance.

Responsibilities:
• Provide both on-site and remote technical assistance for commercial audiovisual systems at customer locations.
• Inspect, maintain, and repair installed AV equipment to support reliable day-to-day operation.
• Identify root causes of system problems involving control platforms, DSP components, conferencing tools, and other integrated technologies, then implement effective solutions.
• Communicate directly with end users and client contacts ...