AVP (Sr Exec), Chargbk (ISS) Officer, COPC

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

The Senior Chargeback Officer is responsible for managing complex credit card dispute and chargeback cases while ensuring full compliance with card scheme regulations, regulatory requirements, internal policies, and ...