B2B Customer Service & Order Fulfillment Specialist

A leading chocolate manufacturer based in Malaysia is seeking a Customer Service Specialist to serve as the primary contact for B2B clients. The successful candidate will manage the complete order-to-delivery process, ensuring a positive customer experience. Responsibilities include order management, relationship building, and collaborating with various teams to ensure timely deliveries. Candidates should have at least 3 years of experience in customer service or supply chain roles, preferably in B2B settings. Knowledge of logistics and proficiency in SAP are essential.
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