Job Description
Summary: The Back Office Air Specialist is responsible for handling sales, service and air calls; effectively managing inbound and outbound calls from start to finish. The Air Specialist assists travel advisors and guests with all airline and flight related matters including the actual booking of guess airline flights, issuing flight tickets, quality control of each airline reservation and servicing guest special requests on flights as needed. This position will be off the phones working queuess, emails, calling airlines, assisting guests on tour. During peak season, this role will be required to be on the phones to help with call volume.
Schedule Commitment: Monday through Friday, 11am to 7pm (Eastern). There will also be a Saturday rotation approximately every 5 weeks covering Back Office, which will give you the Friday before off. This position may also have to cover After Hours if needed.
Compensation: $27.50hr ...