Back Office Bilingüe - Referral Coordinator (San Agustín)

Position
Referral Coordinator
Overview
Our office in Monterrey provides remote service to several medical offices in the United States.
This position obtains authorization from insurance companies to assist patients in the referral process.
Referral Coordinators assist patients by coordinating referral appointments with healthcare specialists.
Benefits
Salary: $19,000 pesos before taxes monthly
Monthly productivity bonus based on departmental metrics
Schedule will depend on the region you're supporting (6am to 3pm / 9am to 6pm)
Mandatory law benefits
Life and accidents insurance after 90 days
Responsibilities
Obtain authorizations for all referral requests received as assigned
Review and understand documentation required by insurance companies to obtain authorization, including clinical notes, lab results, consult notes
Utilize insurance web portals to obtain authorizations as required
Accurately documents referral deta...