Job Description
TP currently looking for Bahasa Indonesia speaking Experienced Customer Service (English C1 Level Required) !!!
to join our Customer Care team supporting customers in the International Internet Provider industry.
What You’ll Do:
- Help customers through calls, chats, and emails (we will provide scripts! 😊).
- Answer questions and handling complaints.
- Support customers with solutions and make sure they have a great experience.
- Handle complaints in a professional and friendly way.
Keep customer data and conversation records updated.
- Work together with the team to deliver the best customer service.
- Dealing with difficult customers and difficult situations.
What You’ll Get:
- Competitive salary package.
- Monthly incentives & allowances.
- Overtime and shift allowances.
- BPJS Kesehatan & BPJS Ketenagakerja...